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UK Retailers can access the Retailer Services Area by following this link.
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Important Announcements
  Update: Contacting Diamond Retailer Services

While Diamond's Retailer Services phone queue remains unavailable during the transition to Ad Populum, representatives continue to respond to customer emails & support tickets Monday-Friday from 9:00 AM-6:00 PM ET.

To ensure that your request receives timely attention, please submit a Retailer Services ticket via the Support Center of the Retailer Services Website.

Click the headline to visit the Support Center.
 
 

In Case of Inclement Weather

Whenever bad weather strikes, please bear in mind that UPS & LTL shipments of product may be subject to weather- and transportation-related delays. 

When delays are possible or confirmed, Diamond will notify affected customers via email and provide updates on the status of their shipments as information is received in hopes of minimizing any inconvenience.

If you have additional questions regarding this information, please contact Diamond’s Retailer Services Department.
 
  Diamond's Flat Rate Standard Shipping

Flat Rate Standard Shipping on most products for Continental US customers currently served by UPS aims to simplify your shipping process and reduce your costs, making your expenses more predictable and manageable.

Click here for the full announcement.
Click here for the FAQ.
 
 

Diamond Scheduled Web Maintenance Changes to Saturdays

Please be advised that routine weekly maintenance for Diamond's websites now takes place on Saturdays from 8:00 p.m.-9:00 PM ET.

Please note that, during this period, Diamond websites and services may be temporarily unavailable.
New to Order!

Frame Arms Girl Grande Scale Baselard Plastic Model Kit

Galactic Heroes Battleship Brynhildr Plastic Model Kit

Monster High Draculaura Bishoujo 1/7 Scale PVC Statue
Frame Arms Girl Grande Scale Baselard Plastic Model Kit Galactic Heroes Battleship Brynhildr Plastic Model Kit Monster High Draculaura Bishoujo 1/7 Scale PVC Statue

Kotobukiya
JUL257069J, $74.99
Orders Due: 8/18/25

Kotobukiya
JUL257071J, $72.99
Orders Due: 8/18/25

Kotobukiya
JUL257073J, $131.99
Orders Due: 8/25/25