DCD Retailer Services

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UK Retailers can access the Retailer Services Area by following this link.

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Important Announcements

	Diamond Closed September 1 in Observance of Labor Day Please click the headline to read how the holiday will affect replenishment reorders and shipments. NOTE: While Diamond’s Home Office will be closed, final orders due Monday, September 1, may be placed online that day.

	Update: Contacting Diamond Retailer Services While Diamond's Retailer Services phone queue remains unavailable during the transition to Ad Populum, representatives continue to respond to customer emails & support tickets Monday-Friday from 9:00 AM-6:00 PM ET. To ensure that your request receives timely attention, please submit a Retailer Services ticket via the Support Center of the Retailer Services Website. Click the headline to visit the Support Center.

	In Case of Inclement Weather Whenever bad weather strikes, please bear in mind that UPS & LTL shipments of product may be subject to weather- and transportation-related delays. When delays are possible or confirmed, Diamond will notify affected customers via email and provide updates on the status of their shipments as information is received in hopes of minimizing any inconvenience. If you have additional questions regarding this information, please contact Diamond’s Retailer Services Department.

	Diamond Scheduled Web Maintenance Changes to Saturdays Please be advised that routine weekly maintenance for Diamond's websites now takes place on Saturdays from 8:00 p.m.-9:00 PM ET. Please note that, during this period, Diamond websites and services may be temporarily unavailable.

New to Order!

Star Wars Ahsoka Captain Enoch Helmet Accessory	Star Wars Empire Strikes Back Darth Vader Helmet	Mega Man No Helmet 1/12 Scale Action Figure

DENUO NOVO JUL257103J, $550.00 Orders Due: 9/8/25	DENUO NOVO JUL257103J, $775.00 Orders Due: 9/8/25	Jada Toys JUL257103J, $23.00 Orders Due: 9/22/25