DCD Retailer Services

Retailer Login

* denotes a required field

User name: *

Account No:

Password: *

(Please note password is case sensitive)

Remember Me

UK Retailers can access the Retailer Services Area by following this link.

Forgot your password?

Forgot your password? Choose this option to retrieve your password.

Get a password

Choose this option if you are Diamond Customer in good standing but do not have a DCD Retailer Services Website password.

Important Announcements

	Update: Contacting Diamond Retailer Services While Diamond's Retailer Services phone queue remains unavailable during the transition to Ad Populum, representatives continue to respond to customer emails & support tickets Monday-Friday from 9:00 AM-6:00 PM ET. To ensure that your request receives timely attention, please click here to submit a Retailer Services ticket via the Support Center of the Retailer Services Website.

	In Case of Inclement Weather Whenever bad weather strikes, please bear in mind that shipments of product may be subject to weather- and transportation-related delays. When delays are possible or confirmed, Diamond will notify affected customers via email and provide updates on the status of their shipments as information is received in hopes of minimizing any inconvenience. If you have additional questions regarding this information, please contact Diamond’s Retailer Services Department.

New to Order!

Apothecary Diaries S1 – Maomao Teaser Wall Scroll	Kikis Delivery Service Jiji Fluffy Small Beanbag Plush	Spirited Away Ootorisama Small Beanbag Plush

Great Eastern Entertainment OCT257000J, $20.00 Orders Due: 12/1/25	BNTCA SEP257302J, $14.00 Orders Due: 12/8/25	BNTCA SEP257326J, $14.00 Orders Due: 12/8/25