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Important Announcements
 

Free Comic Book Summer 2020 Retailer Survey Online Now!

Please respond by October 2!
How did Free Comic Book Summer perform for your store? Click the headline to share your opinions via our online survey to let us know what worked well for you & your customers during this year’s event, and how we can make it even better for 2021!


 

New Interface Created for Processing Books with Returnability Incentives

Diamond’s Retailer Services Website now has a custom interface for retailers to return qualifying books with returnability incentives, which will replace the standard strip-cover returns process for previous returnability incentive programs, as well as the separate affidavit documents that you received as part of the Image No Risk #1 and BOOM! Guarantee Programs.
Click on the headline for more information.


 

Diamond Makes Improvements to Retailer Support Center

Customers can now submit necessary information to Retailer Services in a single interaction -- reducing the time it takes to resolve their issue -- and also report overages, shortages or damages online.
Click on the headline for more information.


Diamond Service and Support Update: New Calling Hours

Due to reduced staffing at the Home Office as a result of the COVID-19 pandemic, calls from customers will be now handled from 9:00 AM-2:00 PM ET and from 5:00 PM-7:00 PM ET.

Click the headline for additional resources to address your issues and questions.

 

 

New to Order!

SW Mandalorian Signet Black & Silver PX 39THIRTY Flexfit Cap

Pop! Star Wars: Clone Wars Ahsoka Vinyl Figure

My Hero Academia: Izuku Midoriya I'm Ready Ichiban Figure

New Era Cap Co.
AUG208980U, $29.99
Orders Due: 10/12/20

Funko
MAR208409I, $10.99
Orders Due: 10/12/20

Bluefin
AUG208991J, $39.50
Orders Due: 10/12/20