DCD Retailer Services

Retailer Login

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UK Retailers can access the Retailer Services Area by following this link.

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Choose this option if you are Diamond Customer in good standing but do not have a DCD Retailer Services Website password.

Important Announcements

	Update: Contacting Diamond Retailer Services While Diamond's Retailer Services phone queue remains unavailable during the transition to Ad Populum, representatives continue to respond to customer emails & support tickets Monday-Friday from 9:00 AM-6:00 PM ET. To ensure that your request receives timely attention, please click here to submit a Retailer Services ticket via the Support Center of the Retailer Services Website.

	In Case of Inclement Weather Whenever bad weather strikes, please bear in mind that UPS & LTL shipments of product may be subject to weather- and transportation-related delays. When delays are possible or confirmed, Diamond will notify affected customers via email and provide updates on the status of their shipments as information is received in hopes of minimizing any inconvenience. If you have additional questions regarding this information, please contact Diamond’s Retailer Services Department.

	Diamond Scheduled Web Maintenance Changes to Saturdays Please be advised that routine weekly maintenance for Diamond's websites now takes place on Saturdays from 8:00 p.m.-9:00 PM ET. Please note that, during this period, Diamond websites and services may be temporarily unavailable.

New to Order!

Frieren Beyond Journeys End Maximatic Frieren Statue	One Piece Grandista Shanks Special Edition Statue	Hatsune Miku Wonderland Puss in Boots Statue

Banpresto JUL257244J, $24.99 Orders Due: 9/15/25	Banpresto JUL257248J, $41.99 Orders Due: 9/15/25	Taito JUL257252J, $22.00 Orders Due: 9/22/25